Frequently Asked Questions in Milford, CT

The Magnuson-Moss Warranty Act, 15 USC 2301 et seq. , makes it illegal for motor vehicle manufacturers or dealers to void a motor vehicle warranty or deny coverage under the motor vehicle warranty simply because an aftermarket or recycled part was installed or used on the vehicle or simply because someone other than the dealer performed service on the vehicle. It is illegal for a manufacturer or dealer to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part. If it turns out that an aftermarket or recycled part was itself defective or wasn’t installed correctly and it causes damage to another part that is covered under the warranty, the manufacturer or dealer has the right to deny coverage for that part and charge you for any repairs. The Federal Trade Commission requires the manufacturer or dealer to show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage.

Where you take your vehicle for maintenance and repairs is a personal decision based on where you feel most comfortable and where your car receives the best service. However, there are differences between independent auto repair shops and dealerships. Local, independent repair shops have the freedom to use any brand or quality of parts they choose. They’re also able to install used or salvaged parts based on their customers’ preferences. This, along with the fact that they usually have lower hourly rates for car repairs, can mean big savings. However, dealership repair technicians are usually trained in maintenance and repair methods months and even years before those classes are available to independent shops. Many late model cars are also still under warranty, so some repairs can be done for free at a dealership. In fact, in many cases, having warranty repairs done at an independent auto repair shop can void any further warranties.

It may seem that regularly scheduled maintenance is unnecessary, especially when your vehicle is running well. However, it’s the most cost-effective way to keep your car running and avoid expensive future repairs. Your car’s maintenance schedule should be listed in your owner’s manual, and your auto repair shop can help you decide when your car is due for regular tune-ups and maintenance visits.

The consensus agrees that a driver should get an oil change every 3,000 to 5,00 miles or every three months. However, you can always refer to your owner’s manual which covers the recommended oil change interval for your specific make and model. Many of today’s newer vehicles will actually tell you when they are due for service. Remember: an oil change is essential because it acts as a lubricant for the internal cogs and gears under the hood. Without it, oil can turn into sludge and prohibit your vehicle from operating correctly.

Aside from engine oil, there are many other fluids that are vital to the health of your vehicle. Some examples include the transmission fluid, brake fluid, engine coolant, and power-steering fluid. Their levels are not only affected by how frequently you drive but extreme temperatures as well. As such, specialists advise checking them at the same time as your oil change or every month or two.

Typically, there are two filters in a vehicle. One is for the engine and the other is for the cabin. A dirty filter can prevent airflow, limiting the engine’s ability to expend hot air and inhibiting clean air to pass through. How often you need to change it varies, though the conventional timeframe is about 15-20,000 miles, which is why the best way to determine that it needs a replacement is to check it periodically. Fortunately, replacing a filter is a quick and easy process.

On average, brake pads begin to wear out around the 20,000- to 30,000-mile mark, but there are many factors that may impact this figure. Knowing what signs to look out for will therefore prove instrumental in detecting when your brake pads need to be replaced. If you feel your vehicle taking longer to come to a stop or notice a high-pitch screeching or grinding noise when braking, scheduling a checkup is integral. Running with worn brake pads will eventually affect the rotors, which can be a costly repair, so taking a proactive approach will not only keep you safe but save you money as well.

The standard battery is projected to last three to five years, but variables like hot and cold weather can influence its longevity, so it is best to keep an eye out for signs your battery power is declining. If your headlights and dashboard lights are starting to dim or if your vehicle has difficulty starting, these are clues that your vehicle may be due for a battery replacement.

As the main point of contact with the pavement, tires are subject to the most wear and tear. This is especially true if you utilize your vehicle for off-roading or have a two-wheel drive system which puts most of the labor on a specific set of wheels. That being the case, having your tires rotated every six months or around 6,000 to 8,000 miles is a good rule to uphold. Doing so will ensure your tires wear evenly.

No. An appointment is not necessary, but if you would like to make one, that is not a problem at all. Per state requirements, emission tests are a $20 cash fee.

For certain items and repairs, yes. For specific repairs and issues, please stop in or make an appoointment.

No.

Of course. We can discuss those arrangements with you over the phone or in person.

No.

Of course, but within reason and estimates presented must be from a legitimate repair facility or dealer. Price matching does not need to happen often at Old Gate Car Care.